Customer Service Training

Customer service is crucial for any organization who have their end products/ services being availed by customers. Quality of customer services underlines the customer retention and enhancing customer base. Our training provides advanced customer service skills and knowledge for your organization. Our training course is aimed to enable the team to create positive first impressions and manage customer expectations.

Training details:

Duration                -  One day

Venue                     -  Flexible

Mode of delivery  -  Classroom

Applicable to        -   Firms/individuals

Content                  -   Designed and delivered by subject matter experts, the content can be customized to suit your product/service

List of training

  • Dynamics of Customer Services
  • Delivering Quality Services
  • Dealing with customer expectation
  • Management of Service Crisis
  • Customer Services Management
  • Service Innovation

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